Privacy Policy

At Qudus Cleaning Services, we value your trust. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book our services across Amsterdam, Utrecht, and the Randstad.

1. Data Collection and Usage

To provide premium cleaning services, we collect information that identifies you or allows us to contact you, such as:

• Contact details (Name, email address, phone number)
• Service address (For the execution of cleaning tasks)
• Payment information (Processed securely via our payment partners)
• Property details (Square footage, specific cleaning requirements)

2. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data based on:

Contractual Necessity

We need your data to fulfill the cleaning agreement you book with us.

Legitimate Interest

To improve our service, communicate updates, and ensure the safety of our cleaning teams.

Consent

Where you have explicitly opted in to receive our marketing or promotional materials.

3. Data Sharing and Third Parties

We do not sell your personal data. We only share information with trusted partners necessary for our operations:

• Payment Processors: To handle secure transactions.
• Cleaning Teams: Only the necessary details to perform the service at your location.
• IT Infrastructure: Cloud providers that host our website and booking system.

4. Your Rights (GDPR)

As a resident of the Netherlands or the EU, you have the following rights regarding your data:

• Right of Access: Request a copy of the data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request that we delete your personal data (the "right to be forgotten").
• Right to Restrict Processing: Request a limit on how we use your data.

5. Cookies and Analytics

Our website uses cookies to enhance user experience and analyze traffic. This helps us optimize our booking flow to provide a better service. You can manage your cookie preferences through your browser settings at any time.